Terms and Conditions

These Terms and Conditions govern your use of the Lamptools website and your purchases of products or services offered by Lamptools. By accessing, browsing, or using this website or services, you agree to be bound by these Terms and Conditions, as well as our Privacy Policy, Payment Policy, Shipping Policy, and Return and Refund Policy. If you do not agree to any part of this Agreement, you may not use this website or services.

1. Overview

Welcome to Lamptools! We operate this website and offer a curated selection of lighting products, including chandeliers, table lamps, and creative lighting fixtures, designed to provide you with a seamless shopping experience. This website is powered by Shopify, enabling us to provide our services efficiently. These Terms outline your rights and responsibilities when using this website, placing orders, and interacting with our services. Please read these Terms carefully, as they contain important provisions regarding disclaimers, limitations of liability, and applicable law.

2. Acceptance of Terms

By using this website, creating an account, or placing an order, you acknowledge that you have read, understood, and agree to be bound by this Agreement. You further represent that you are 18 years of age or older (or the legal age of majority in your jurisdiction) and have the legal capacity to enter into these Terms. If you are using this service on behalf of a business or organization, you warrant that you are authorized to enter into this agreement on behalf of that entity.

3. Products and Services

Products and Services
We offer a range of lighting products, including but not limited to chandeliers, table lamps, and creative lighting fixtures (hereinafter referred to as "Products"), subject to availability. We reserve the right to modify, discontinue, or update our products at any time without notice. All product descriptions, specifications, images, and prices are for informational purposes only, and we strive to ensure their accuracy.

Product Information Accuracy

While we make every effort to accurately represent our products (including color, size, and function), we do not guarantee that product images or descriptions will be identical to the actual products, as manufacturing tolerances, lighting conditions, or device display settings can cause discrepancies. We reserve the right to correct any errors, inaccuracies, or omissions in our product information (including prices) at any time, even after an order has been submitted. If you discover a price error after placing an order, we will contact you to confirm whether you are willing to accept the corrected price or cancel the order (if payment has already been made, a full refund will be issued).

4. Order Acceptance

Submitting an order through the website constitutes an offer to purchase the specified products. We reserve the right to accept or reject your order at our sole discretion for reasons including, but not limited to:

(a) product out of stock;

(b)incorrect product information (e.g., pricing, description);

(d) incomplete or inaccurate shipping information;

(e) breach of these Terms.

An order is considered accepted only when we send you a formal order confirmation email (“Confirmation Email”), at which point a binding contract is formed between you and us. We have the right to cancel your order without liability before sending the Confirmation Email. If we reject your order after payment processing, we will issue a full refund within 5 business days via your original payment method.

5. Pricing and Payment

Pricing
All product prices are in GBP £ and do not include applicable taxes and fees (unless otherwise stated). We reserve the right to change prices at any time without notice, but orders for which confirmation emails have been sent will not be affected.

Payment

We only accept PayPal as your payment method. By submitting your order, you authorize us to process your payment via PayPal using your chosen payment method (linked bank account, credit card, debit card, or PayPal balance). You warrant that you have the legal right to use the provided payment method. We do not store your complete payment information; all payment processing is securely handled by PayPal in accordance with industry security standards (PCI DSS). For more details, please see our payment policy.

6. Shipping Policy

All terms related to shipping, including order processing time (1-2 bussniess day), delivery time (5-7 working days within the UK), free shipping, tax exemption, delivery area (UK only), order tracking, and order cancellation, are governed by our separate shipping policy. Placing an order signifies your agreement to abide by the terms of this shipping policy.

7. Returns and Refunds Policy

All terms related to returns, refunds, and exchanges (including eligibility criteria for returns, return conditions, the 30-day return period, return/exchange process, refund timeframe, and shipping liability) are set out in our Returns and Refunds Policy. You acknowledge and agree to comply with the requirements and procedures outlined in that policy.

8. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, product images, videos, trademarks, service marks, and software (“Intellectual Property”), is owned by us or licensed by us. This Intellectual Property is protected by copyright, trademark, and other applicable intellectual property laws. You may not reproduce, reprint, distribute, modify, display, sell, rent, or otherwise exploit any part of this intellectual property without our prior written consent.

Trademarks such as “Lamptools” and our product brand names are the exclusive property of us. Third-party trademarks mentioned on this website are the property of their respective owners, and their use does not imply any affiliation or endorsement between us and these third parties.

9. Limitation of Liability

To the fullest extent permitted by law,Lamptools , our partners, directors, officers, employees, affiliates, agents, contractors, service providers, or licensors, and Shopify and its affiliates, shall in no event be liable for any injury, loss, claim, or direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to loss of profits, loss of revenue, and loss of savings. We are not liable for any data loss, replacement costs, or any similar damages arising from your use of any Service or any product purchased through the Service, whether based on contract, tort (including negligence), strict liability, or other cause, or any other claim relating to your use of the Service or any product, including but not limited to any errors or omissions in any content, or any loss or damage of any kind arising from your use of the Service or any content (or product) published, transmitted, or otherwise made available through the Service, even if advised of the possibility of such loss or damage.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the foregoing limitations may not apply to you. In such cases, our liability shall be limited to the maximum extent permitted by law.

10. Termination

We may terminate or suspend your access to the Website or Service (or any part thereof) at any time in our sole discretion without notice and without liability, for reasons including but not limited to:

(a) Your breach of these Terms or any other agreement;

(b) Alleged fraud, abuse, or unauthorized use of the Service;

(d) Prolonged inactivity.

Upon termination:

(a) Your right to use the Website or Services will immediately terminate;

(b) You will remain liable for all amounts due up to and including the termination date;

The following terms will remain in effect upon termination: Intellectual Property Rights, Limitation of Liability, Indemnification, Applicable Law, Disclaimers, and any other terms that should continue to be in effect.

11. Indemnification

You agree to indemnify, hold harmless, and hold harmless Lamptools, Shopify, and their respective affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any and all losses, damages, liabilities, claims, judgments, fines, penalties, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

(1) Your breach of these Terms or any other agreement;

(2) Your breach of any applicable law, regulation, or third-party rights (including intellectual property rights);

(3) Your access to or use of the Website or Services;

(4) Your purchase, use, or resale of any products.

We will notify you of any such claims, suits, or legal actions, and you agree to fully cooperate with us in our defense. We reserve the right to exclusively defend and control any matter in which you are liable, and in such case, you shall reimburse us for all reasonable costs incurred as a result.

12. Governing Law

This Agreement and any dispute arising out of or relating to this Agreement (including disputes relating to the Products or Services) shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of laws principles. You agree to submit to the exclusive jurisdiction of the courts of England and Wales to resolve any dispute arising out of or relating to this Agreement or the Services, unless otherwise provided by applicable law.

13. Changes to Terms

We reserve the right to modify or update these Terms at any time. When we make changes, we will update the “Last Updated” date at the top of this document and post the updated Terms on the website. Unless otherwise specified, changes will take effect immediately upon posting. Your continued use of the Website or Services after the updated Terms are posted constitutes your acceptance of the modified Terms. We recommend that you check these Terms periodically for any updates.